FAQ

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FAQ

Health & Fitness Considerations

I am concerned about altitude sickness. What precautions should I take?

Since Machu Picchu and Cusco are located at high altitudes, it is important to avoid overeating and alcohol, and to move slowly on your first day. Our itineraries are designed with a relaxed pace to help you acclimatize gradually. For your peace of mind, we can also arrange for oxygen tanks in transport vehicles and hotels.

Is tap water safe to drink?

No, please do not drink tap water. We recommend using bottled water even when brushing your teeth. Your guide will show you where to purchase trusted bottled water during the tour.

Are vaccinations required?

For standard sightseeing routes (such as Machu Picchu), no vaccinations are typically mandatory. However, the CDC (Centers for Disease Control and Prevention) may recommend Yellow Fever vaccination for specific areas like the Amazon. Please consult with your doctor or a travel clinic prior to departure.

I am not confident in my physical stamina. Can I still visit Machu Picchu?

While the ruins have many stairs and slopes, we can select routes that suit your physical ability. With a private tour, you can explore at your own pace. We have welcomed many senior guests who have thoroughly enjoyed their visit.

Safety & Security

Is it safe to travel to South America?

While you should be mindful of pickpockets in crowded areas, police presence has been strengthened in major tourist zones. To ensure your safety, we select hotels in safe districts, use private vehicles for transport, and provide experienced guides who accompany you to ensure a secure journey.

Is it safe to walk around at night?

It depends on the area. Main plazas with tourist restaurants are generally safe, but please avoid walking on deserted or unlit streets. We can arrange transfers to and from dinner upon request for added safety.

What support is available if trouble occurs?

Our strength lies in having a local office in Peru. In the unlikely event of illness, theft, flight delays, or other issues, our English-speaking staff and guides provide prompt support 24 hours a day.

Packing & Preparation

What kind of clothing should I pack?

Due to significant temperature changes throughout the day, we recommend “layering” (easy to put on and take off), ranging from t-shirts to fleeces and windbreakers. The sun is very strong at high altitudes, so a hat and sunglasses are essential.

Tell me about the restroom situation.

Please be aware that unlike in the US, toilet paper generally cannot be flushed in Peru due to narrower pipes. Please place used paper in the provided bin. Public restrooms may require a small fee (coins), so carrying small change is recommended.

Can I use US Dollars?

Yes, US Dollars are widely accepted in tourist areas, but bills must be in pristine condition. Any tears, writing, or excessive wear may cause them to be rejected. We recommend exchanging some dollars for local currency (Soles) for small purchases at local markets.

Can I use credit cards?

VISA and MasterCard are widely accepted at hotels and restaurants. American Express and Discover are less common. Please note that smaller local shops and markets often accept cash only.

What about voltage and plugs?

Peru uses 220V, whereas the US uses 110V. Most modern electronics (iphones, laptops) are “global voltage” (100V-240V) and will work fine, but hair dryers and styling tools may require a voltage converter. The plug shape is often compatible with US plugs (Type A), but bringing a universal adapter is recommended just in case.

Additional Services

Is English understood?

English is spoken in most hotels and tourist restaurants, but less so in local markets or by taxi drivers. However, our tours are led by fluent English-speaking guides who will facilitate all communication with locals, so language barriers will not be an issue.

Can I sign up for a tour alone?

Yes, solo travelers are very welcome. We specialize in creating “completely private plans” where you can enjoy your trip without worrying about a group schedule.

Is there a tipping culture?

Yes, tipping is customary in South America for porters, drivers, guides, and at restaurants. We provide a guideline on appropriate tipping amounts in your pre-departure information packet to help you navigate local customs comfortably.